07-28-2019, 10:51 AM
I'll try and clarify how this works. I think there's some missunderstanding from all directions here. The issue here is that refundings like these, are out of our hands. We do not directly handle them, nor do we have any power to do so. It is either CCBill or Vendo that handles the refunding. On top of that, if the certificates were bought using stolen credit cards for example, eventually the owner of the stolen credit card will notice, and report it to their bank. And in such cases, the codes will be refunded no matter for how long they've been in use, since it was all stolen to begin with.
And you talk about responsibility etc, we have verified sellers. Players that have been vetted by Kumori. And if you purchase from them, and for some reason still get scammed, you will get assistance by us (including your mnf dollars back). If they are not verified, that's a risk that you as a buyer take on yourself. It is still a scam, and we will ofc deal with that, but you're most likely not gonna get your mnf dollars back. So I highly recommend that people stick to buying codes from verified sellers.
I hope this makes sense, but if you or anyone has any questions, or I missed something, feel free to direct them towards me, and I'll do my best to explain.
And you talk about responsibility etc, we have verified sellers. Players that have been vetted by Kumori. And if you purchase from them, and for some reason still get scammed, you will get assistance by us (including your mnf dollars back). If they are not verified, that's a risk that you as a buyer take on yourself. It is still a scam, and we will ofc deal with that, but you're most likely not gonna get your mnf dollars back. So I highly recommend that people stick to buying codes from verified sellers.
I hope this makes sense, but if you or anyone has any questions, or I missed something, feel free to direct them towards me, and I'll do my best to explain.