Hey guys! My account is blocked and I have no idea why? Please let me know what's going on. Thank you.
(02-23-2016, 09:38 AM)HappyFace Wrote: my accounts have been blocked, with no emails sent to me and have contacted support about it, i would like to know how long it took other people to either be contacted by support or how long it took to get your account back.
BTW i'm a premium user
Hi, folks! F the Ref here. Before posting to this thread, please read the FAQ:
My account has been (unfairly) banned/blocked; how can I get it back?
If you feel your account has been blocked or banned unfairly:
1) Send an extensive message directly to dev team here
2) If you were banned in-game, include the avatar name (or names, if it is a premium account), the email address the account is registered to, and any details you believe may be relevant. If you were banned on the forum, the same applies, but forum name instead of avatar name.
3) Wait patiently
If your account is banned and you disagree with the rationale, please at least attempt the above. If you haven't had a response within 24 hours or so -- or if like HappyFace you haven't gotten any confirmation whatsoever via email -- then feel free to post here like she did.