09-06-2016, 06:15 PM
From the FAQ:
My account has been (unfairly) banned/blocked; how can I get it back?
If you feel your account has been blocked or banned unfairly:
1) Send an extensive message directly to dev team here
2) If you were banned in-game, include the avatar name (or names, if it is a premium account), the email address the account is registered to, and any details you believe may be relevant. If you were banned on the forum, the same applies, but forum name instead of avatar name.
3) Wait patiently
Added to the OP as well.
My account has been (unfairly) banned/blocked; how can I get it back?
If you feel your account has been blocked or banned unfairly:
1) Send an extensive message directly to dev team here
2) If you were banned in-game, include the avatar name (or names, if it is a premium account), the email address the account is registered to, and any details you believe may be relevant. If you were banned on the forum, the same applies, but forum name instead of avatar name.
3) Wait patiently
Added to the OP as well.